Terms and Conditions

Last updated: Dec 8, 2025

By using our website diginet.technology or subscribing to our internet/broadband services, you (“Customer”, “you”, “your”) agree to the following Terms & Conditions.

1. Services Provided

  • Diginet Technologies offers internet / broadband / related services under subscription plans. You agree to abide by plan terms (speed, bandwidth, data limits) as described at sign-up.
  • We reserve the right to modify, upgrade, suspend or discontinue services, plans or features at our discretion.

2. Customer Obligations

  • You will provide accurate and complete information when subscribing (personal details, address, payment).
  • You agree to pay all fees, charges and applicable taxes on time.
  • You will not use the service for illegal or abusive activity (e.g. hacking attempts, spamming, copyright infringement, distribution of unlawful content, etc.).
  • You understand that your internet usage is subject to applicable laws and regulations; you must comply with laws of the land.

3. Intellectual Property & Content

  • All content on our website (text, logos, images, graphics) is our property or licensed to us. You may not reproduce, distribute or modify without our permission.
  • We do not claim responsibility for third-party content accessed via our services.

4. Limitation of Liability & Disclaimer

  • We strive to provide uninterrupted service but cannot guarantee 100% uptime. We are not liable for temporary outages, disruptions, or any loss/damage arising from them.
  • We are not responsible for loss of data or content due to user error, misuse, or external issues (hardware failure, viruses, force majeure).
  • Under no circumstances will our total liability for any claim exceed the amount you have paid us for the relevant service.

5. Termination of Service

  • You may request termination of your service per our Cancellation Policy.
  • We reserve the right to suspend or terminate services if you violate these Terms or applicable laws.

6. Changes to Terms

  • We may revise these Terms & Conditions from time to time. The updated version will be posted on our website with a revised “Last updated” date.
  • Continued use of our services after revision implies acceptance of the changed terms.

Compliance & Legal Notes

  • As an ISP operating in India, we commit to protecting customer data and privacy. Our privacy practices follow the principles recommended by independent organisations reviewing data-handling by Indian ISPs.
  • These policies apply to all users of our website and services, whether or not you are already a subscriber. The Privacy Policy shall be easily accessible from our main site homepage.