Privacy Policy

Last updated: Dec 8, 2025

Introduction Diginet Technologies (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website diginet.technology or subscribe to our services.

1. Information We Collect

We may collect the following information from you when you sign up for our services or contact us:

• Personal details: name, postal address, contact number, email address.
• Service information: connection address, package selected, billing and payment details.
• Usage data: IP address, device details, usage logs, service usage metrics (as required for providing internet/services).
• Support & communication data: records of customer support requests, correspondence, complaint tickets.

2. How We Use the Information

We may use your information for the following purposes:

• To provide and maintain our internet/broadband services.
• To manage customer account, billing, payments, and invoicing.
• To respond to support requests, complaints, or service issues.
• To monitor service quality, maintain network operations, diagnose technical problems, and ensure security.
• To send you notices, updates, changes, or announcements regarding our services or this policy.

3. Disclosure of Information

We will not share, sell, rent or disclose your personal information to third parties except under the following conditions:

• With your explicit consent.
• As required by law — for example, if required to cooperate with law enforcement or regulatory authorities under relevant Indian laws.
• For legitimate business operations (e.g., payment processing, billing) with trusted third-party vendors — in which case such third-parties are bound to protect the information.

4. Data Security & Retention

We adopt reasonable physical, technical, and administrative safeguards to protect your personal and usage data against unauthorized access, disclosure, misuse, or alteration. We retain your data as long as necessary to provide services to you, comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Consent & Your Rights

By using our website or subscribing to our services, you consent to the collection and use of your information as described in this policy. You have the right to access, correct, or request deletion of your personal information — subject to legal and operational constraints.

6. Changes to This Policy

We may modify this Privacy Policy from time to time. We will notify you of any significant changes via our website or by contacting you through your registered contact information.

7. Contact

If you have any questions about this Privacy Policy, or wish to exercise your data-protection rights, you may contact us at: [ranganatha.digi@gmail.com / 9342343293].